The toll free number for customer service is provided on your welcome letter and on your monthly statements. If you need to contact us for any reason, you may reach us at the General Customer Service Number listed below.

Business Hours: 7:00 am till 8:00 pm CST

General Customer Service Number: 1-800-393-3000

Email: usacs@ia.primustel.com

Live Chat with us via Internet! Found at www.PRIMUS.com. Support offered by North American Customer Service Representatives during Business Hours: 7:00 am till 8:00 pm CST.