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  Thank you for visiting us today. In order to give you the best technical support, please follow these steps carefully:

    STEP 1: For all your questions and contact needs, please use the Help/FAQ section to quickly search for any answer you need.

    STEP 2: If your question is not answered in the FAQ section, please complete the information below to submit your question. We will direct your question to the appropriate departments and you will be contacted as soon as possible.

    STEP 3: If you would like to speak with an PRIMUS Technical Support representative about

    • PRIMUSUSA Dialup: Call 1-888-631-2251 -  Mon-Fri (8:00AM - 5:00PM CST)

    • Hosting or E-Commerce: Call 1-888-631-2251 -   Mon-Fri (8:00AM - 5:00PM CST);
      After hours, call 1-800-966-3541 (EST).

    • Online billing (e-pay): Call 1-800-393-3000 -   Mon-Fri (7:00AM - 8:00PM CST)

 

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*Please note:
To contact the Collections department, please call 1-800-338-0225 x2999.



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