If my website appears to be down, what can I do?
Several items may cause a website to appear down. The most common in DNS.
- Verify ISP connectivity by visiting well known sites such as yahoo.com or msn.com
- Try to PING your website from a Command Prompt. (If you are using a Windows Operating System, you should find this option in your Programs)
- Try to PING well known sites. (ie. www.yahoo.com)
PING mydomainname.com
PING www.mydomainname.com
PING www.yahoo.com
- If you receive a reply, then your site is working. Otherwise, contact PRIMUS Technical Support.