How do I use a POP client such as Outlook Express or Eudora to check mail?
How do I add an IMAIL seat to give a person an email account?
How do I check my email with PRIMUS.com?
How do I change company information?
Why can't I add more users to my account?
How do I use a POP client such as Outlook Express or Eudora to check mail?
All of these clients are different and have different configuration to check mail. Please note POP3 mail is downloaded from mail server
to your system unless specified otherwise is client. Mail settings are normally:
SMTP: webmail.yourdomainname.com
POP3: webmail.yourdomainname.com
How do I add an IMAIL seat to give a person an email account?
This cannot be accomplished util USER ACCOUNT is created. (See "How to add a new user" in the Logging into PRIMUS Accounts section of FAQs)
Log in to framework using ADMIN account. (See Logging into PRIMUS Accounts section).
- Click "My Company"
- Under "My IMAIL Accounts" click ADMIN
- The screen will tell you how many IMAIL seats are available to you and how many are left for use
- To add a user, use the PULL DOWN next to the add button and locate the user you wish to add.
- When the user is chosen, click "Add". Allow the system a few seconds to process request.
How do I check my email with PRIMUS.com?
- Log in to your framework account (See above)
- Click "My Company"
- Under "My Company Employees" select "ADD"
- Fill out all areas in the ADD USER SCREEN.
IMPORTANT: Two users CANNOT share same USERNAME!
- Click "ACCEPT"; Screen may take a few minutes to cycle
How do I change company information?
To change company information your must log in as the user account that established the company account. This information would have been
sent to you when you set-up your services with PRIMUS Web Hosting.
- Log in to your framework account (see above)
- Click "My Billing"
- Under the "Company Profile" section, click on change
- Change on the appropriate information
Why can't I add more users to my account?
There are several possible reasons to this questions. The most common is you have run out of SEATS on the account. Please contact PRIMUS Technical Support to verify this.
